The easiest way would be adding an exception for the Origin Client, You need to do this> add firewall/antivirus exceptions for Origin and open the needed ports - ĩ. Ensure that your Firewall and/or Antivirus are not blocking the connection. Try a Sims 4 Factory Reset - (What & Howto)Ĩ. This deactivates Origin In-Game, as it has been known to cause problems with games. Open Origin, Select Origin > Application Settings > Origin In Game tab and click the on/off switch to disable Origin In Game. If you'd like you can copy the Sims 4 folder to a USB key. Meaning that your saved games are safe, they won't be deleted. It does not make any changes to the saved game files. Do note this repairs the game's install files for the actual game. In Origin > Games Library, right-click on Sims 4 and select Repair. This should allow you to be online to access and load the gallery.
Click the Open Library/Gallery button, select the Gallery tab. Click apply changes, and click stay offline. Go to Options and turn on Online Features Access. Go To -> Options Menu > Game Options > OtherĪ pop up message will appear that says: You are offline, would you like to go online? Click Go Online.Ĥ.
Make sure you've got Online Features Access checked (turned on) Please see note at bottom of this post on how to contact EA.ģ. *** If you are unsure of if you have a full-access account or a child account, Contact EA's customer service to have them check on your account. (Like online access may be disabled) They are setup to be parental supervised. Do have a Full-Access Origin account? - Full-Access Origin accounts are for those that are 14 years old or older.įor those that are under the age of 14, the account is setup as a child account, which doesn't have the ability to use some of the online features. Check to make sure The Gallery isn't having issues:Ģ. Here are a few troubleshooting tips to try:ġ. Origin Goes online without problem, but Sims 4 is unable to go online!
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